India's decade of Tech revolution

In response to pressure from the Reserve Bank of India, Indian banks have made huge investments in modernising their IT infrastructure during the past 10 years. But there is still much work to be done, particularly around customer relationship management, payments and financial inclusion.

Subjects

• Banks and banking
• Information technology

Details

• From
  The Banker, Apr. 2010,, 118-120
• Language
  English